Contact information
Contact information
Vellobase is an online retail brand operated by:
AJCD, L.L.C.
Registered address:
80 ROYAL PALM POINTE SUITE 300
VERO BEACH, FL 32960
United States
E-mail:
help@vellobase.com
Website:
Vellobase.com
EIN:
26-6020291
Brand name:
Vellobase
Name appearing on card statements:
VELLOBASE
Customer support
For questions concerning orders, products, shipping, tracking, refunds, privacy, or other matters relating to Vellobase, customers may contact:
When contacting customer support about an order, customers should include their order number and the email address used to place the order where available.
Refund requests
Refund requests should be submitted by email to:
Refund requests are subject to the Vellobase Return and Refund Policy and applicable consumer protection laws.
Customers do not need to send products physically back to Vellobase as part of an approved refund under the standard Vellobase refund process.
Business information
Vellobase is the brand under which AJCD, L.L.C. operates its online retail store.
Products are shipped directly from China through third-party fulfillment arrangements.
AJCD, L.L.C.
80 ROYAL PALM POINTE SUITE 300
VERO BEACH, FL 32960
United States
EIN: 26-6020291
E-mail: help@vellobase.com
Card statement descriptor: VELLOBASE